Designing human experiences in the age of AI.
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Posted on 2017 April 4 by polgarp · Tagged in Voice UI and Analysis
Original link: http://ben-evans.com/benedictevans/2017/2/22/voice-and-the-uncanny-valley-of-ai
Great article on the issues of voice UIs by Benedict Evans. While the interaction style seems new, it’s very similar to classic command line: the users have to remember what they can do, even if they don’t need to formulate their commands exactly. The smarter the assistant appears the more likely frustration happen due to not smart enough.