Designing human experiences in the age of AI.
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Posted on 2017 April 8 by polgarp · Tagged in Facebook, Assistant, and Chatbot
Original link: https://www.recode.net/2017/4/6/15203526/facebook-messenger-m-artificial-intelligence-ai-bots
Having an assistant helping you to navigate the daily life, like Alfred to Bruce Wayne seems like an awesome idea. But even if you use one messaging tool it doesn’t contain your whole life, and rudimentary help may come over as too pushy. It feels hard to design something that is emphatic enough.