Designing human experiences in the age of AI.
Links curated by Peter Polgar.
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Posted on 2017 April 15 by polgarp · Tagged in Product and Analytics
Original link: https://voiceops.com/
This app takes the phone calls of sales agents, transcribes them, and provides detailed analytics to their managers. Interesting to see that the machine learning in the voice transcription and the analytics section provides data to the organization’s learning.