Designing human experiences in the age of AI.
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Posted on 2017 April 20 by polgarp · Tagged in Development
Original link: https://www.technologyreview.com/s/604087/the-dark-secret-at-the-heart-of-ai/
“We don’t really know how it does what it does” is troubling. Even if we will have systems capable of explaining how they came to a conclusion, for AI tech to be seamlessly integrated into everyday applications, they should mostly follow people’s mental models and shouldn’t act surprising. This is a basic interaction principle. A self driving car hitting a tree randomly is definitely surprising.