Designing human experiences in the age of AI.
Links curated by Peter Polgar.
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Posted on 2017 June 3 by polgarp · Tagged in Business model and Co-creation
Original link: http://www.nesta.org.uk/blog/err-algorithm-algorithmic-fallibility-and-economic-organisation
A fascinating post about the economic model of using algorithmic tools. Deciding what products should be designed with AI tech is a huge challenge, and this model gives a few pointers. Adding supervisors to check the accuracy seems to add another layer of complication, something else to design for (hello service design), but makes sense. Humans make different errors than computers, and end-users don’t expect computers to make different, so “dumb” mistakes.