Designing human experiences in the age of AI.
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Posted on 2017 June 4 by polgarp · Tagged in IDEO, Design research, and Job automation
Original link: https://labs.ideo.com/2017/05/30/could-ai-replace-design-researchers/
Interesting design project, but even more interesting are the research experiment IDEO’s team did. There is certainly a big category of design research that’s currently being done via surveys and kind of fixed interviews that can be automated even via chatbots. I wonder if people are indeed more likely to tell things to an AI system, compared to a human, as building trust is usually a huge part of doing interviews.