Designing human experiences in the age of AI.
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Posted on 2017 June 17 by polgarp · Tagged in Voice UI and Interaction
Original link: https://medium.com/@MrAlanCooper/alexa-please-kill-me-now-eb693ce73258
While conversational user interfaces are not an AI technology, they have became prevalent in recent days due to voice recognition and NLP allowing it’s wider use. Alan Cooper makes a strong case on how these UIs still fail to capture user intention, mostly since human’s communication is not clear in itself.