Designing human experiences in the age of AI.
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Posted on 2017 June 17 by polgarp · Tagged in Google and Journalism
Original link: https://www.recode.net/2017/6/13/15789178/new-york-times-expanding-comments-artificial-intelligence-google
Many interesting details how NYT’s practices may collaborate with AI tech, and even more interesting opportunities. Suppressing hate speech is a worthy design challenge in itself, but also surfacing further information based on user generated content that can form the basis of other stories feels like a great use case. So it’s not just a bunch of learning systems that need to work well, but also all the interfaces for the human collaborators need to be done well to stay effective on scale.