Designing human experiences in the age of AI.
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Posted on 2017 September 11 by polgarp · Tagged in Amazon, Microsoft, and Voice UI
Original link: https://www.fastcodesign.com/90138636/amazon-and-microsoft-just-made-a-major-bet-on-user-friendly-design
No, actually they didn’t. In theory connecting Alexa and Cortana might sound like a good idea, there are too many walled gardens after all. But this will complicate the clunky voice UIs in these product - for starters how will the users know whom do they talk to at any given time? This is not user-friendly design at all.