Designing human experiences in the age of AI.
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Posted on 2018 March 25 by polgarp · Tagged in Healthcare and Case study
Original link: https://www.theverge.com/2018/3/21/17144260/healthcare-medicaid-algorithm-arkansas-cerebral-palsy
Many interesting details in this case study on a badly implemented algorithmic decision making system in Arkansas. Although not necessarily AI tech, it has very similar problems. Lot’s of issues that could have been solved with the right principles (like showing decision paths to users) and the right method (test the results of the algorithm).