Designing human experiences in the age of AI.
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Posted on 2018 March 26 by polgarp · Tagged in Human-machine interaction
Original link: https://interestingengineering.com/flippy-the-burger-making-robot-was-fired-after-just-one-day-at-work
Interesting story, a robot introduced into a human workflow didn’t fit into, and now the restaurant thinks about retraining staff. Some deep interaction issues here, but the point is clear - even if you can introduce tech into a workflow done by humans you should work with the humans first.